Once you have tidied up the available spaces, but before you start setting up tables and noticeboards, gather together everyone available to help run the Hub to talk about what you are actually there to do and achieve.
Appoint someone in the group to be the initial Hub Supervisor. It is important to have someone looking at the big picture of what you are trying to achieve. Consider both the immediate needs and potential assets in your community as well as what the anticipated challenges might be in the days to come.
Remember that you are forming a team. While it is useful to have one person overseeing the Hub, decisions should be made as as a group and must be inclusive of newcomers who want to help.
The Supervisor may change as numbers grow and someone with more experience is collectively agreed on.
Make sure everyone knows who the Supervisor is and that they are easily identifiable.
Each of the following roles should be assigned. If there are more roles than people available, someone may end up with two or more roles. Information on each of these roles can be found below.
The first four roles are priority positions and should be filled first if you have limited people.
- Hub Supervisor
- Information Coordination
- Public Information
- Needs and Offers
- Community Space
- Facility Maintenance
Lanyards for each of the key roles are included in the Community Emergency Hub kit. These hang around the neck of the volunteers responsible for that position.
The lanyards have the position titles on the front to identify the role to other people in the Hub. The lanyards also include a list of tasks on the back to remind the person of what tasks they need to do in that role.